August 17, 2020 2 min read
Receive the RITUAL design of your dreams with a custom creation from our team of artisan creators.
Work with our designers directly to create a sketch, choose your fabric, and select your colors. Once your design is confirmed our fair-labor production studio will create your garment specifically to your measurements.
Production time typically ranges 30 - 90 days after design is confirmed and fees are received.
Custom designs are subject to our terms of service and alterations policy.
1. Send your Custom Order Deposit to begin the design process with our design team. (Custom Order deposits are non-refundable, but can be transferred to store credit if for some reason you are unable to complete your custom order.)
2. Begin a sketch with one of our designers, select your fabrics, colors, and all of the amazing details of your custom creation. We will also provide an easy-to-follow measurements guide so we can collect the information we need to make your item to our best ability.
3. After your design and details are finalized, we will send you a separate invoice to begin the production phase for your garment. (Production will not begin until this payment is received.)
4. We will keep you updated on the progress of your garment. When it is ready to ship we will send you a third invoice for the cost of shipping.
5. After we receive the shipping fees we will send your order to you!
If for some reason there is an issue with the fit of your garment, we will arrange for alterations with you. Either by sending the garment back to us or, in the event of minor issues, by working with a local expert in your area.
Please see our terms of service and shipping policies for additional information about our services.
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